We are a privately
held, family owned New England company with old-fashioned
values. We succeed with integrity and pride in our country,
our product, our customers, and our employees. These values
characterize the Signature® family.
Although
our product is made in America, we have searched the world
to collect the best components.
Pride
in our Product helps us create the most
dependable computerized engraving system in the world. Each of
our employees is dedicated to perfection. Each engraver is tested
for a minimum of 100 hours and each system assembled as if they
were buying the product themselves.
Pride
in our Customers who quickly become Signature®
family members. We answer the telephone personally. We want to
talk to our customers directly and handle their questions or concerns
immediately. Customer Service is our #1 priority! We have set
up a technical service line
to handle problems from 7:00 AM
to 9:00 PM EST,
seven days a week. Because we know you take pride in servicing
your customers as well. We value suggestions from our customers.
It is how we make our systems and services better!
Pride
in our Employees. We
take pride in what we are today, and it is through the dedicated
efforts and concern of our employees for quality product and prompt
service that have made it possible. We are who we are because
of them... we will grow as a family with their concern and effort.
Signature®
Pledge
Pride Without Conceit... Performance Without Equal!
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